• Full payment must be received 72 hours after reservation, otherwise the reservation is automatically cancelled.
• For reservations made within 7 days prior to departure, full payment must also be made at the time of reservation.

• For cancellations received beyond 7 days prior to departure, $50 cancellation fee per person. A handling fee of $25 per transaction will be charged for any alteration or revision made to a reservation.
• For cancellations received beyond 4-6 days prior to departure, $100 cancellation fee per person. A handling fee of $50 per transaction will be charged for any alteration or revision made to a reservation.
• For cancellations received within 3 days to departure, no refunds and tour rearrangement.
• Failure to participate in the tour is considered forfeit. There are no refunds.

• Seating is assigned on the first day according to reservation order. The seats will be rotated daily by the tour guide on all itineraries over 2 days in duration.

• Children under 2 years old will be charged $25 per day for mandatory General Liability Insurance. It is also to guarantee a seat for the child. If the parents prefer to hold the child, it is considered as forfeiting the seat.

• Deposit of USD300 per person must be paid at the time of reservations. Reservation will automatically be cancelled if the deposit is not received within 7 days after confirmation of the reservation. The balance must be paid 35 days prior departure date. Failure to comply with deposit and final payment requirement will result in automatic cancellation of your reservations and penalty on cancellation will apply. Once tour confirmed, deposit paid will be 100% non-refundable and non transferable.
  
• When you make reservation, please confirm your passport name. once ticket issued, penalty will apply.
  
• cancellation policy

(a) All cancellation or change written notice must be send to Travel Hotlines either by fax or email.

(b) The following fee will charged accordingly when you decided to withdraw your reservations.

(In addition to the above stated cancellation charges, if tickets for airlines have already been issued at the time of cancellation (regardless of number of days prior to departure), the traveler will be assessed an additional airline cancellation penalty and service charge pursuant to the airlines rules and regulations).

(c) No refund available on departure date and/or after the journey has commenced (including denied and/or rejected by Immigration Department of Custom of destination).

(d) No refund or reimbursement for any voluntary giving up of meals, tours and/or accommodations.

(e) Since air ticket, transportation, accommodation and meal have to be arranged in advance during high season (Chinese New Year, Easter, Summer Holidays and Christmas), no departure date changed is allowed. No refund available on departure date changed and/or cancel booking.